A useful answer comes first.

Share your concern.
Add a description and up to four photos.
We take a look.
A team member responds using the contact method you choose. This is a human review, not an instant automated diagnosis.
You choose what’s next.
Keep the information or ask about a free onsite inspection. Nothing is booked automatically.

What photos help?

One wide view showing the area, a closer view of the concern, and a nearby view for context. Photograph only places you can safely reach. Don’t enter a crawl space just to take pictures.

Can a photo tell the whole story?

No. A photo review is preliminary information, not an engineering report or a determination that a structure is safe. Some concerns need an onsite inspection or an independent engineer.

Working on someone else’s property?

You can submit as a contractor, realtor, or property manager. Have permission to share the photos, and remove personal or financial information from report screenshots.

This form is not monitored for emergencies. If there is an immediate safety concern, leave the affected area and contact appropriate emergency help.

Ask a foundation expert

Wondering what’s going on with your home?

Show us what you’re seeing. A Firm Foundation team member will review your photos and explain a sensible next step—without requiring an inspection appointment. A free community service from Firm Foundation Repair.

Step 1 of 2 · Your question

Tell us about it * Photos (optional, up to 4)

A wide view and a close-up help. Only photograph areas you can safely reach. JPG, PNG, or WebP, up to 15 MB each.

Property ZIP code *

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